Your Organisation handles care records, medication, staffing, compliance and CQC evidence — so your team spends time with people, not paperwork. Designed for UK domiciliary, residential and supported living providers.
Olumide Oyinlade, Your Organisation's founder, is a Registered Manager running a live CQC-regulated domiciliary service in East London. Your Organisation was built — and is used daily — inside that service. When an inspector walks in, we know exactly what they look for, because we've been there.
That's why every screen, every record, every audit entry is designed to produce the evidence CQC actually wants to see — not just data that looks good on a dashboard.
Every feature was shaped by real compliance pressure, not by a product team guessing what care looks like.
Most platforms do care records or HR. Your Organisation does both — care records, rota, payslips, training, recruitment — fully integrated in a single system.
Generate a complete inspection-ready evidence pack — care notes, medication records, incidents, audits — in under a minute.
Designed for CQC, NHS DSCR, UK employment law and GDPR from the ground up — not borrowed from another market and adapted. Every screen reflects how English care services actually operate.
Your Organisation covers the full lifecycle of a care service — from the first assessment to the CQC inspection — with every module speaking to every other.
Person-centred care plans, daily notes, risk assessments and support plans — all with an immutable audit trail behind every entry.
Sign each dose as given, refused or not needed. Missed doses flag in real time. Full PRN and stock history. CQC's medicines standard, evidenced.
Structured safeguarding referrals and incident logs with manager alerts. No more relying on paper passed along a corridor.
Build and publish rotas aligned to assessed care needs. Staff receive their shifts instantly. Gaps surface before they become risks.
Geofenced clock-in and clock-out so every visit is evidenced at the right location at the right time. Late visits alert automatically.
Real-time manager dashboards surface missed medicines, overdue reviews and incomplete records — before an inspector does.
People we support speak their views during assessments, feedback and care planning — transcribed by Whisper AI and saved in their own words, not a professional's interpretation.
Give families a private, real-time window into the care being delivered. Daily notes, visits confirmed, wellbeing updates — building trust without extra admin.
Track every staff member's mandatory and role-specific training. Expiring certificates flag automatically so specialist cover stays safe.
Person-centred care means more than writing about someone. It means capturing what they actually want, in the way they actually say it — during initial assessments, reviews, feedback sessions, or whenever they want their view recorded.
Your Organisation's AI voice module lets a person we support speak directly into the record. Their words are transcribed by Whisper AI, preserved exactly as spoken, and attached to their care plan or assessment as their own contribution. The record doesn't say what a professional interpreted — it says what the person said.
This is the standard CQC expects when it asks whether a service is truly person-centred. It's also simply the right thing to do.
During initial assessments and reviews, the person speaks their preferences, wishes and views directly. The record carries their voice, not a summarised version of it.
When building a care plan, the person's own account of what matters to them is captured in full — attached to the plan as a first-person record, not paraphrased into the third person.
If someone wants to raise a concern, give feedback on their care, or simply say something they want noted — they can speak it. The transcript is locked to the record unchanged.
Whisper AI transcribes in any spoken language. People who find writing difficult, who communicate differently, or who simply find speaking more natural can still contribute to their own record meaningfully.
CQC's person-centred care quality statement asks whether people have been genuinely involved in planning their own care — not just consulted, but heard. A care plan that contains the person's own transcribed words is far stronger evidence of that than a professionally-written summary claiming they were involved. This is the kind of evidence inspectors cannot dismiss.
The family portal gives authorised family members a secure, private window into the care being delivered — in real time, without a phone call to the office, without burdening the care team.
A family member in a different country can log in on their phone and read the same update a relative in the next street would see. No app to install, no account fees, no IT support needed.
The care manager controls who sees what. Access is granted per person, per family member. The care team's operational notes remain private; only appropriate summaries are shared.
"How is Mum today?" is the most common call a care office receives. The family portal answers it before it's asked — freeing the office team for calls that actually need them.
Families can send messages directly to the care team — preferences, updates, concerns — with the conversation logged to the care record so nothing is lost between shifts.
Family involvement is a CQC quality statement. Every message, every access, every family update is logged — providing automatic evidence of a service that keeps families meaningfully informed.
Your Organisation doesn't just store records — it produces the organised, time-stamped, tamper-evident evidence CQC inspectors ask for, available in one click.
Opening a record, signing a medication, recording an incident — every event is logged to an append-only audit trail. Nothing can be deleted or edited after the fact.
Missed medicines, overdue care notes and incomplete charts surface on the manager dashboard immediately — not at the next paper audit, not after an inspector flags them.
Download a complete, time-bounded evidence pack at any point: care notes, MAR, incidents, audit trail — all in one zip, ready to hand to inspectors.
Every module maps to the CQC quality statements: safe care, safeguarding, medicines, consent, person-centred care, well-led governance and staffing.
Running a care service means managing people as much as care. Your Organisation's Cloud HR module lives alongside the care records — same system, same login, no integrations to maintain.
Digital payslips delivered to the staff app. Payroll records held securely, accessible on demand.
Requests, approvals and balances in one place. Leave automatically reflects in the rota.
Clock-in data feeds timesheet records automatically. Staff see their hours; managers approve from the dashboard.
DBS certificates, right-to-work documents, contracts — securely stored, expiry-tracked, one click to download.
Staff sign in with Face ID or device PIN — no forgotten passwords, no shared logins, clean audit identity.
An AI assistant trained on UK HR law, right to work, NMW and disciplinary guidance — available 24/7 from the dashboard.
No long contracts. No implementation fees. Cancel any time.
Questions? Call 07862 062069 or email olumide@bespokecreative.tech
Careviel's founder provides staffing solutions to care homes, home care services, nursing homes and supported living — the people side and the systems side, together.
A 30-minute, no-pressure demo using scenarios from your service type. We'll show you the inspection pack, the audit trail, and exactly how it would work for your team.